Our mission

We're on a mission to change the way the housing market works. Rather than offering one service or another, we want to combine as many and make our clients' lives easy and carefree. Our goal is to match our clients with the perfect properties that fit their tastes, needs, and budgets.

Our vision

We want to live in a world where people can buy homes that match their needs rather than having to find a compromise and settle on the second-best option. That's why we take a lot of time and care in getting to know our clients from the moment they reach out to us and ask for our help.

Who We Are

ThinkSmart is a modern IT Managed Services Provider built for today’s business challenges. Our clients range from small and mid-sized organizations who want a dependable IT partner, not just a help desk number.

Our team brings deep experience across managed IT, cybersecurity, cloud platforms, and strategic IT planning—combined with a mindset that puts people first. We translate complex technology into clear, practical solutions that make sense for your business.

Why We’re Different

Most MSPs focus on tickets, tools, and troubleshooting. ThinkSmart focuses on outcomes.

• Proactive, not reactive – We prevent issues before they impact your business.

• Security-first mindset – Protection and risk management are built into everything we do.

• Plain‑English communication – No jargon, no confusion, no surprises.

• Strategy meets execution – We align IT decisions with your business goals, not just your infrastructure.

You’ll always know what we’re doing, why we’re doing it, and how it benefits your organization.

Our Approach

We take a structured, thoughtful approach to IT:

1. Understand your business – Your goals, challenges, and risks come first.

2. Design the right solutions – Tailored, scalable, and aligned to where you’re headed.

3. Protect and support – Reliable systems, responsive help desk, and robust security.

4. Continuously improve – Ongoing optimization, guidance, and planning as you grow.

This approach allows our clients to focus on running their business—while we handle the technology behind it.

Who We Serve

ThinkSmart works with organizations that value stability, security, and a long‑term partnership. Our clients often include:

• Professional services firms

• Healthcare and compliance-driven businesses

• Growing SMBs with limited internal IT resources

• Leadership teams who want visibility and control over their IT environment

If you’re looking for an IT partner who treats your business like their own, you’re in the right place.

Our Commitment

We don’t believe in one‑size‑fits‑all IT. We believe in doing what’s right for the client, even when it’s not the easiest or most obvious choice.

Our commitment is simple:

• Clear communication

• Reliable service

• Smart, secure technology decisions

• A true partnership you can trust

Let’s Think Smart—Together

Whether you’re frustrated with your current IT support, concerned about security, or planning for growth, ThinkSmart is here to help.

Let’s start a conversation—and build technology that works for you, not against you.

Our team

Click on the images of our team to learn more about us.

Markus Hoppe

Partner - Business Development

Bill McDonald

Partner - Technical Services

Sophia Hoppe

Business Operations Manager

Jordan Reed

Service Desk Lead